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The Universal Service Desk (USD): Implementing, controlling and improving service delivery The Universal Service Desk (USD): Implementing, controlling and improving service delivery by Brian Johnson,Léon-Paul de Rouw

The Universal Service Desk (USD): Implementing, controlling and improving service delivery

by Brian Johnson,Léon-Paul de Rouw


ISBN 13: 9781787781481

Format: Illustrated (270 pages)
Publisher: ITGP
Published: 28 May 2020

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